Shipping Policy

Products available for redemption on this site are made available through the Special Markets Departments or Divisions of the respective Products' Manufacturer. These Products are and can only be sold to you as a Recipient of an Award or Incentive through an nCentix Corporate Rewards and Incentives program. The purchase and sale of these Special Markets Products is highly controlled and are not available for sale to the general public. In order to make such an oustanding offering of merchandise and other Redemption Options available to you, nCentix has entered into contractual relationships with each of the manufacturers and / or authorized distributors of each of the Products and other Redemption Options that are available on this site.

Links to items available for purchase are located on our product information pages. To review the listings and place an order, just click the link on the product information page. Click the "Add to Cart" button to place an item in your shopping cart. Once you have completed the order process, nCentix will send a picking order or other notification along with your name and shipping address to the respective fulfillment house or the respective manufacturer who will then ship the item directly to you. All Redemptions are either fulfilled by fulfillment warehouses throughout the United States or are fulfilled directly by the Manufacturer of the Product. For example, CL Bailey Pool Tables are shipped directly to you, the Recipient, from a CL Bailey warehouse. This process of fulfillment, warehousing, and handling merchandise is very efficient and cost effective which allows us to offer Products at much lower prices than would otherwise be required.

When you select the item for which you wish to Redeem your Points or your certificate, be certain of the item for which you are redeeming and that it is what you truly want. nCentix has a policy of NO REFUNDS for any reason whatsoever. Each item, product, or Redemption Option has its own unique policy for Returns and Exchanges. The Return and Exchange Policy for each Product or Redemption Option is available on as part of Product information. For example, included with each Product detail there are one or more TABS such as Description, Returns and Exchange Policy, etc. The Description Tab is visible as the default. You must click on the TAB entitled Returns and Exchanges Policy in order to review the unique policy for that Product or Redemption Option.



Shipping Times

When you make a Redemption, Products usually within two business days of the completed order. Shipping times are as follows:

Standard Shipping: 2 to 14 business days depending on the item being purchased. For example, if you Redeem for

  • A Visa Reward Card, the card will be embossed with your name on the face of the card and will then be shipped directly to you from the fulfillment house. Visa Reward Cards are normally received within 10 days from the initial Redemption Order.
  • Some items, such as Pool Tables, Foosball Tables, other game tables, etc., are placed on pallets to protect the item. Once properly packaged, these items are shipped on a truck. These items may take longer to receive than items that were shipped UPS, FedEx, USPS, etc.
  • Normal sized items will ship within the 2 to 14 business day time frame via UPS, FedEx Ground, USPS, or other shipping method.

If you have any questions regarding your shipment, we ask that you contact the Customer Service number that is included in the paperwork that was included with your shipment.


Shipping Charges

Since Products will be shipped from various warehouses through out the country, the fulfillment houses and the Manufacturers shipping and handling charges and will vary accordingly. Your item will be shipped to you from the warehouse closest to your shipping address. This will speed the time from order to delivery and will help keep shipping costs to a minimum.







How it Works

You will receive rewards for length of service, punctual time & attendance for an entire month and punctual time & attendance for every month for an entire year. Rewards can be redeemed when you want, for whatever you want, for merchandise, gift cards or special requests. Points are as good as cash and can be redeemed as soon as you get them! We value you as a team member and this is our way of saying 'Thank You'. Have fun shopping ***ATTENTION: If you are redeeming your points for a Visa Rewards Card, please click on 'Visa Rewards Cards'. Once an image of a card is visible on your screen and BEFORE adding the card to your cart, please click on 'Visa Reward Card' again (shown next to the picture of the reward card). This will bring up a 'price' box where you will be able to add the amount of points you wish to redeem. Once you have added the point value, you can click on 'Add to Cart' and proceed to checkout. REMEMBER to 'Apply Voucher' and then continue on with the checkout process.

Contact Us